Please note: We are an independent real estate brokerage company, we have no affiliation with the building, it's management or ownership. Since this is not obvious to many, we are unable to respond to inquiries for anything other than our real estate services.
Terms and Conditions of Use
Welcome to ONE. Through the ONE’s websites, located at www.1000museumcondosales.com, www.3030aventura.com, www.400sunnyislescondos.com, www.500brickellave.com, www.50biscayneblvd.com, www.acqualinacondosmiami.com, www.acqualinaestatesmiami.com, www.acqualinamansionsmiami.com, www.amritresidencessingerisland.com, www.apogeebeachcondos.com, www.apogeecondosmiami.com, www.aubergecondos.com, www.baccaratmiamisales.com, www.beachwalkhallandalecondos.com, www.bellamareaventuracondos.com, www.brickellavenueresidences.com, www.casamarcondospompano.com, www.chateaubeachcondos.com, www.continuumcondosmiami.com, www.diplomathollywoodcondos.com, www.echoaventuracondos.com, www.ellevenmiamicondos.com, www.fendichateaucondosmiami.com, www.grovecondosmiami.com, www.groveisleresidences.com, www.hillsborobeachresidences.com, www.homesataventuralakes.com, www.hydebeachcondos.com, www.iconbrickellcondosmiami.com, www.iconcondomiami.com, www.iconvallartacondo.com, www.jadecondosmiami.com, www.jaderesidencesmiami.com, www.jadesignaturecondosmiami.com, www.laperlacondosmiami.com, www.liveparquetowers.com, www.marinabluemiamisales.com, www.marinapalmscondosmiami.com, www.marquiscondosmiami.com, www.miamitrumpcondos.com, www.oceanabalharboursales.com, www.oceanfourcondosmiami.com, www.oceanmarineyachtclubfl.com, www.oceanpalmshollywoodcondos.com, www.ondabayharborcondos.com, www.onebalharbourcondosmiami.com, www.onemiamicondosales.com, www.palazzodelsolfisherislandcondos.com, www.perigoncondosmiami.com, www.plazabrickellcondo.com, www.pointofaventuracondos.com, www.pompanobeachresidences.com, www.portovitaaventuracondos.com, www.privecondosaventura.com, www.regaliamiamicondos.com, www.ritzcarltonmiamicondos.com, www.solemarbeachcondos.com, www.stregisbalharbourcondosmiami.com, www.sttropezcondosmiami.com, www.sunnyislesbeachresidences.com, www.surfclubcondosmiami.com, www.tenmuseumcondosmiami.com, www.trumphollywoodsales.com, www.trumppalacecondosales.com, www.turnberryoceancolonycondos.com, www.turnberryvillagecondos.com, www.uptownmarinacondos.com, www.waldorfastoriapcondosmiami.com, www.wsouthbeachcondosmiami.com, www.yourbeachclub.com, www.penthouselife.com, www.estatelife.com (collectively, the “Site”), you can browse and search real estate listings in our designated service areas.
Your use of the Site is subject to these Terms and Conditions of Use, which include the Privacy Policy (“Terms”). You must agree to these Terms before using the Site or any of the services offered through the Site (collectively, the “Service”). These Terms constitute a binding contract between ONE Sotheby’s International Realty (“ONE”, “we” or “us”) and you (“you”). BY USING THE SITE, YOU AGREE TO THESE TERMS. IF YOU DO NOT AGREE TO THESE TERMS, PLEASE DO NOT ACCESS OR USE THE SITE.
We suggest that you print out a copy of these Terms for your records.
1. Registration
- Scope of Use.The purpose of this Site is to assist customers and brokers in contacting ONE and its agents concerning the real estate rental and sales listings set forth herein and any other services offered by ONE. You represent that you are a prospective purchaser, seller, lessee or lessor of real property in the geographic areas where ONE is licensed and operating with a bona fide interest in the purchase, sale or lease of such real property.
- Registration Required.You must submit your contact information including your name, telephone number and email address (the “Contact”) in order to make full use of the Service.
- Minimum Age.You must be eighteen (18) years of age or older to register for an Account.
- Password and Identity.You may not share your password with anyone else. Any use of the Service through your Contact will be deemed as being used by you. ONE is entitled to rely on the contact and other information that is supplied to us through your Account. Your Contact is non-transferable and non-assignable.
- Consent to Contact.BY REGISTERING AS A CONTACT, YOU CONSENT TO RECEIVE PERSONALIZED EMAILS AND/OR TELEPHONE CALLS FROM ONE. You must always provide accurate, current and complete information to ONE for the Service. You must update such information in a timely manner to maintain its accuracy and completeness.
- Broker Restrictions.Any real estate broker, salesperson, agent, or similar state licensed real estate professional (“Real Estate Agent”) who uses any Content for its customer must first enter into a co-brokerage agreement with ONE. We authorize the Miami Association of Realtors (“Miamire”) and/or brokers (and each of their duly authorized representatives) to access the Site for the purposes of verifying compliance with the provisions of these Terms, the Co-Brokerage Agreement between ONE and Miamire, or any other applicable RLS rules or policies or any other multiple listing system or real estate board that ONE subscribes to. We reserve the right to deny or terminate access to any Real Estate Agent except to the extent such Real Estate Agent is accessing the Site for the foregoing purposes. No person, including any Real Estate Agent, may market or make commercial use of the Content in any way, including without limitation advertising our property listings, copying our Content for commercial use, or contacting our customers or the owners or sellers of any properties listed on the Site.
- Acknowledgment of Broker-Consumer Relationship.By agreeing to these Terms, you acknowledge you are entering into a lawful broker-consumer relationship as may be defined under state law. The relationship is not exclusive and you are not obligated to work with ONE.
- Market Area.The market area served by the Site includes property in Dade, Broward and/or Palam Beach counties.
- No Affiliation with Real Estate Agent.You agree that you have not signed any agreement with any Real Estate Agent that would prevent you from using ONE as your agent. You do not have a contract or agreement with any third party that would interfere with our representation of you. You agree to notify us immediately in the event you enter into a listing agreement with a Real Estate Agent.
Outreach to Sellers Prohibited. You agree not to contact the owner or seller of any property from information gained through the Site. You will not attempt to enter the property or speak with an owner or seller without an appointment set by ONE.
- We Represent Multiple Buyers.You acknowledge and agree that we may also represent other prospective buyers seeking to purchase the same properties that may meet your purchase criteria.
- Authorization to Review Documents.You hereby authorize ONE to review and provide you with copies of various documents related to any potential real estate transaction, including without limitation home inspection reports and closing papers.
2. Posting Content on The Site
- Content Protected by Intellectual Property Rights.Any content available through the Site, including applications, software, text, audio, video, photos, pictures, graphics, music, sound clips, images, likenesses, personal information and other works of authorship (collectively, “Content”) is protected by the intellectual property rights of ONE or its licensors. All right, title and interest in and to the Site and any Content will remain the exclusive property of ONE and its licensors.
- Your Warranties Regarding Your Content.You may post to the Site or otherwise submit to us your Content, including without limitation comments regarding property listings, feedback regarding the Service, or any other ideas, suggestions, documents or proposals. By submitting your Content, you warrant, represent and agree that:
- you own your Content or have sufficient rights in your Content to grant to ONE the rights described in these Terms;
- your Content does not and will not infringe the intellectual property rights, privacy, rights to publicity or any other legal or moral rights of any third party;
- your Content is true and accurate to the best of your knowledge;
- your Content does not include confidential or proprietary information;
- if we so choose, we may use and disclose your Content in any way; and
- we have no obligation to pay or reimburse you for your Content or our use of your Content.
- Prohibited Content.You must not post to the Site any Content that, as reasonably determined by ONE, is or appears to be the following:
- untrue, misleading, harmful, threatening, fraudulent, abusive, harassing, defamatory, vulgar, obscene, invasive to another person’s privacy or protected data, hateful, or racially, morally or otherwise objectionable;
- infringing upon or misappropriating a third party’s intellectual property rights, including any patent, trademark, trade secret, copyright, right of publicity, including any Content that is the subject of any claim of infringement or misappropriation;
- of a type that you do not have a right to transmit under any law or contractual or fiduciary relationships, such as proprietary and confidential information;
- information that references personally identifiable information, such as address, email address, contact information, or phone number;
- unsolicited, undisclosed or unauthorized advertising;
- software viruses or any other computer code, files, or programs designed to interrupt, destroy, or limit the functionality of any computer software or hardware or telecommunications equipment;
- data or information obtained through access that was not authorized by the owner, or that you are not authorized to post; or
- in violation of any applicable local, state, national or international law (including export control, consumer protection, unfair competition, anti-discrimination, fair housing and false advertising laws).
3. Ownership Of Content; License
- Ownership of Your Content.You retain ownership of your rights in any Content you post to the Site, subject to the non-exclusive rights that you grant to us as described in these Terms.
- Your License to ONE.You hereby grant ONE an irrevocable, perpetual, worldwide, royalty-free, freely transferable, freely sub-licensable (through unlimited levels of sublicense), non-exclusive license to use, reproduce, modify, delete, translate, transmit, sell and distribute, advertise in, on and around, and create derivative works of the Content you submit or make available for inclusion on or through the Site, and to incorporate such Content into other works in any form, media, or technology now known or later developed without compensation to you.
4. User Restrictions
- Prohibited Conduct on the Site.You must not do, or attempt to do, any of the following, as reasonably determined by ONE, subject to applicable law:
- access or use the Site in any way that is not in compliance with any applicable local, state, national or international law (including export laws), contracts, intellectual property rights or constitutes the commission of a tort, or for any purpose that is harmful or unintended (by us), or other than in full compliance with these Terms;
- use any Content in violation of any applicable laws, rules or regulations, including without limitation the rules of Florida Association of Realtors, Miami Association of Realtors, or any other listing agency.
- access, tamper with, or use services or areas of the Site that you are not authorized to access;
- alter information on or obtained from the Site;
- tamper with postings, registration information, profiles, submissions or Content belonging to ONE or other users of ONE;
- use any robot, spider, scraper or other automated means or interface not provided by us to access the Site or extract data or gather or use information, such as email addresses, available from the Site or transmit any unsolicited advertising, “junk mail,” “spam,” or “chain letters”;
- frame any part of the Site, or link to the Site, or otherwise make it look like you have a relationship to us or that we have endorsed you or your Content for any purpose except as expressly permitted in writing by ONE;
- impersonate or misrepresent your affiliation with any person or entity;
- reverse engineer any licensed software, application, games or any other aspect of the Site or do anything that might discover source code, or bypass or circumvent measures employed to prevent or limit access to any area, content or code of the Site;
- send to or otherwise impact us or the Site (or anything or anyone else) with harmful, illegal, deceptive or disruptive code such as a virus, “spyware,” “adware” or other code that could adversely impact the Site or any recipient; or
- take any action which might impose a significant burden (as determined by us) on the Site’s infrastructure or computer systems, or otherwise interfere with the ordinary operation of the Service.
- Terms of Use.By submitting a query or otherwise reviewing the information on this website concerning real property listings (the “Data”) you agree to the following: 🛈 you will not access the Data through automated or high-volume means; and (ii) you will not “scrape,” harvest or otherwise copy the Data except pursuant to your personal non-commercial use of the Data solely to identify real property listings that you may be interested in investigating further.
- Personal Use Only.The Site is for personal use only. You may not reproduce, copy, sell or otherwise exploit the Site or any part thereof, or access or use the Site for any commercial purposes.
- Listing Services.You acknowledge that the individual listing services, including the residential listing service and the multiple listing service, which supply the listing data to the Site, own such data, and you acknowledge the validity of their respective copyrights to such data.
5. Monitoring And Protection Of Content
- No Duty to Monitor.We may provide certain forums on the Site for users to post feedback and opinions regarding the Content. You acknowledge and agree that we are not obligated to monitor, restrict or filter any Content posted anywhere on the Site. We do not regularly monitor the accuracy or reliability of Content. However, we reserve the right to modify or remove any Content at any time. Any Content posted or made available by third parties, including other users, are those of the respective author(s) and not of ONE. ONE neither endorses nor is responsible for the accuracy or reliability of any Content posted on the Site.
- License by ONE to You.You must respect the intellectual property laws protecting the Site. ONE grants you a limited, revocable, non-transferable, non-sublicensable, non-exclusive license, under the rights ONE has in the Content, to privately display the Content on your computer and to download and print a single copy thereof, subject to the restrictions set forth herein.
- Reservation of Rights.On its own behalf and the behalf of its licensors, ONE reserves all rights in the Content, including any software, not expressly granted in this Section. ONE does not in any way grant any other rights to you. Except as expressly stated in this Section, you may not reproduce, distribute, modify, publicly perform or display, or prepare derivative works of any Content, including any software, without prior written consent from ONE or other third-party owner of the rights in that Content (if any).
6. Term And Termination
- These Terms shall remain in full force and effect until terminated in accordance with this Section.
- Right to Terminate.We may, at any time, terminate your access to the Site, and your Account, for any reason, consistent with local, state and federal fair housing and other laws, including if we believe in our sole discretion that you may have violated these Terms or have otherwise engaged in any activities that may harm or damage the reputation, rights, person, or property of ONE, our users, or any other person.
- Effect of Termination.Upon termination of your Account, your agreement with ONE pursuant to these Terms will also terminate, except that the following provisions survive the termination: Section 2 “Posting Content on the Site,” Section 3 “Ownership of Content; License,” Section 5 “Monitoring and Protection of Content,” Section 6 “Term and Termination,” Section 8 “Warranty and Indemnification,” and Section 11 “Miscellaneous” and the Privacy Policy. If your Account or access to the Service is terminated, you may no longer have access to the Content you posted on the Site. Upon termination, ONE may remove and discard your Content from the Site. ONE will not be liable to you or any third party for any termination of your Account or your access to the Site.
7. Advertisements And Other Links To Third Party Sites
Our Site may contain advertisements and other links to third party web sites. The advertisements and other linked sites are not part of the Site and are not under our control. Consequently, we are not responsible for the accuracy, legality, decency, availability or content of any advertisement on our Site, any linked site, any link contained in a linked site, or any changes or updates to such sites. We provide the links to you only as a convenience, and we do not endorse the advertiser, the product or service advertised, the linked site or its use or contents. You use the links at your own risk. You hereby irrevocably waive any claim against us with respect to any such advertisements or third party sites.
8. Warranty And Indemnification
- No Warranty.ALL INFORMATION, CONTENT, AND SERVICE AVAILABLE THROUGH THE SITE ARE FOR INFORMATION PURPOSES ONLY AND ARE PROVIDED BY US ON AN “AS IS” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. Without limiting the generality of the forgoing, ONE, its owners, affiliates, officers, directors, employees, agents, contractors, content or service providers (including listing service providers), investors, successors and assigns (collectively, the “ONE Group”) specifically disclaim any and all warranties, express or implied by statute or otherwise, including but not limited to: (1) any warranties concerning the availability, accuracy, usefulness, or content of or uninterrupted access to information, products or services and (2) any warranties of title, non-infringement, merchantability or fitness for a particular purpose. This disclaimer of liability applies to any damages or injury caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft, or destruction or unauthorized access or alteration of or use of record in connection with the use or operation of the Service, whether for breach of contract, tort, negligence or any other cause of action.
- Use At Your Own Risk.Any listing on the Site may be updated, changed, modified, withdrawn, sold or rented at any time without notice. Any furnishings, decorations and artist representations are provided for illustrative purposes only. All square footage and dimensions are approximate. Before you act on any information you have found on the Site, you should independently confirm any facts that are important to your decision, including without limitation obtaining any exact dimensions by retaining the services of a professional architect or engineer. The information contained on the Site is not intended to be comprehensive, and may not be accurate, up-to-date or applicable to any particular case. IF YOU RELY ON ANY INFORMATION, CONTENT OR SERVICE AVAILABLE THROUGH THE SITE, YOU EXPRESSLY AGREE THAT YOU DO SO SOLELY AT YOUR OWN RISK. YOU UNDERSTAND THAT YOU ARE SOLELY RESPONSIBLE FOR ANY DAMAGE OR LOSS YOU MAY INCUR THAT RESULTS FROM YOUR USE OF ANY INFORMATION, CONTENT OR SERVICE FROM THE SITE. NO MEMBER OF THE ONE GROUP CAN ACCEPT ANY LIABILITY FOR ANY INACCURACIES OR OMISSIONS IN THIS SITE.
- By choosing to use the Site, you agree to indemnify, defend and hold harmless the ONE Group from any and all claims or damage, including attorney’s fees, arising out of or related to: (1) Content you choose to submit, post or transmit through the Site; (2) your use of or connection to the Site; (3) your violation of these Terms; or (4) your violation of any rights of another.
- Limitation of Liability.To the extent permitted by applicable law, no member of the ONE Group shall be liable to you or any other third party for any direct, indirect, incidental, special, punitive or consequential damages arising out of your access to or use of the Site or any information contained in it, or your inability to gain access to or use the Site, or any breach of any warranty, even if ONE has been advised of the possibility of such damages. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SITE OR THE SERVICE, OR WITH ANY OF THESE TERMS, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE AND THE SERVICE.
9. Notices And Contact Information
Except as otherwise provided in these Terms, ONE will give you any notices, and you hereby authorize ONE to send notices (including notice of subpoenas or other legal process, if any), via electronic mail to the email address that we have on record for you. You will be considered to have received a notice when sent by ONE via electronic mail, whether or not received by you. ONE may provide notice to any email or other address that you provide to us.
10. Amendments
- Changes to Terms.At any time and for any reason, ONE may change or update these Terms, which include the Privacy Policy and any other agreement that is incorporated by reference into these Terms, without notice to you. Any change or update made by us will be prospective only. You can always find the most recent version of the Terms here. In case of inconsistencies between these Terms and any materials provided off-line, these Terms will always control.
- Your Obligation to Stay Current.It is critical that you keep your email contact information correct and updated with ONE at all times. In addition, we encourage you to check back regularly to review these Terms.
- Changes to Service.We reserve the right to modify or discontinue, and restrict or block access to, the Service without notice to you. We may modify or remove any Content from the Service at any time without notice to you, including removal of Content that we believe to be obscene, lewd, lascivious, excessively violent, harassing, or otherwise objectionable. We are not liable for any such modification, suspension, discontinuance or removal, and any such action by us will not affect ONE’s license to your Content as stated in Section 3 above.
11. Miscellaneous
- Agreement to Conduct Transactions Electronically.All of your transactions with or through the Site may, at our option, be conducted electronically from start to finish. If the law allows you to withdraw this consent or if we are ever required to deal with you non-electronically, we reserve the right to charge or increase fees and you agree to print or make an electronic copy of the Terms and any other contract or disclosure that we are required to provide to you.
- The paragraph headings in these Terms are included to help make these Terms easier to read and have no binding effect. As used in these Terms, the words “include” and “including” are meant to be illustrative and not exhaustive.
- Third Party Rights.These Terms are for the sole benefit of ONE, our officers, directors, employees, affiliates and No other person, including any user of the Site, shall have the right to assert a claim under these Terms.
- If any part of the Terms is held by a court of competent jurisdiction to be invalid or unenforceable, the invalid or unenforceable part will be given effect to the greatest extent possible and the remainder will remain in full effect, provided that the allocation of risks described in these Terms is given effect to the fullest extent possible.
- These Terms are personal to you and you may not transfer, assign or delegate them to anyone without the express written permission of ONE. Any attempt by you to assign, transfer or delegate these Terms without the express written permission of ONE will be null and void. ONE has the right to transfer, assign and delegate these Terms to one or more third parties without your permission.
- Export Limitations.This Site is controlled by us from our offices in the United States of America and is directed to U.S. users. If you access the Site from locations outside the U.S., you do so at your own risk and you are responsible for compliance with applicable local laws. You may not use or export anything from the Site in violation of U.S. export laws and regulations or the Terms.
- Jurisdiction; Choice of Law; Waiver of Jury Trial.These Terms and all performances and claims of every nature between us are governed by the laws of the State of Florida, U.S.A., without regard to any conflict of laws principles that would result in the application of the law of a different jurisdiction. You and ONE submit to the exclusive personal jurisdiction and venue of the state and federal courts located within the City of Miami. The parties hereto waive any right to request a trial by jury.
- Limitations on Actions.Any action concerning any dispute with respect to the Site must be commenced within one year after the cause of the dispute arises, or the cause of action is barred.
- Entire Agreement.These Terms comprise the entire agreement between you and ONE with respect to the use of the Site and supersede all contemporaneous and prior agreements between the parties regarding the subject matter contained herein.
- No Waiver.The failure of any party to exercise or enforce any right or provision of these Terms, including any failure to act with respect to a breach, will not constitute a waiver of such right or provision or that party’s right to act with respect to subsequent or similar breaches.
- Third Party Vendor.Our website and contact center may be staffed by a third party vendor to support, screen, and answer telephone, email, text, and internet customer inquiries about ONE Properties and Agents. Any information collected is confidential and is not shared with any other parties.
- ADA Compliance.ONE is committed to ensuring user-friendly digital accessibility to our website, including for people with disabilities. We are continually attempting to improve the broad user experience and to update our accessibility compliance and standards, including when we procure third-party systems or upgrades to existing software or systems. If you are having difficulty viewing or navigating the content on this website or notice any content, feature or functionality that you believe is not fully accessible to you, please contact us. Please reference “Accessibility” and provide a description of the specific feature you feel is not fully accessible or a suggestion for improvement. We take your feedback seriously and will try to address your concerns promptly. We will continually evaluate ways to address accessibility to our website as well as our overall accessibility policies.
12. Additional OR Required Notices
- Notice Regarding Trademarks. The Site includes certain trademarks and service marks owned by ONE, LLC, its affiliates and others. You agree not to use these trademarks or service marks in any manner without the express written permission of the owner. You further agree that you will not alter or remove any copyright, trademark or other legal notice from any Content.
- Notice Regarding Copyrights. ONE respects the intellectual property rights of others and requests that users of the Site do the same. In accordance with the Digital Millennium Copyright Act of 1998 (DMCA), if you believe that your work is being used on the Site in a way that constitutes copyright infringement, you may notify us through our contact form. Please provide the following information:
- the electronic or physical signature of the owner of the copyright or the person authorized to act on the owner’s behalf;
- identification of the copyrighted work that you claim has been infringed;
- identification of the material that is claimed to be infringing and information reasonably sufficient to permit ONE to locate the material (for example, by providing a URL to the material);
- your name, address, telephone number and email address;
- a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and
- a statement that the information in your notification is accurate and a statement, made under penalty of perjury, that you are the copyright owner or are authorized to act on the copyright owner’s behalf.
- It is our policy to terminate in appropriate circumstances any Account or user for infringement of intellectual property rights, including copyrights. ONE may access, preserve and disclose to third parties any of your information or data (including personally identifiable information and private communications) related to a written complaint of copyright infringement if we believe in our sole discretion that such access, preservation, or disclosure is necessary or useful to respond or otherwise address such complaint.
- Notice of Availability of Filtering Software. Minors are not authorized to visit our Site. We do not believe that the Site contains materials that would typically be the subject of filtering software. Nevertheless, all users are hereby informed that parental control protections (such as computer hardware, software, or filtering services) are commercially available that may assist in limiting access to material that is harmful to minors. A report detailing some of those protections can be found at http://www.ntia.doc.gov/ntiahome/ntiageneral/cipa2003/index.html (Children’s Internet Protection Act: Report on the Effectiveness of Internet Protection Measures and Safety Policies).
- No Harvesting or Dictionary Attacks Allowed. We will not give, sell, or otherwise transfer addresses maintained by us to any other party for the purposes of initiating, or enabling others to initiate, electronic mail messages except as authorized by law or appropriate personnel or policies. Except for parties authorized to have such addresses, persons may violate federal law if they: (1) initiate the transmission to our computers or devices of a commercial electronic mail message (as defined in the U.S. "CAN-SPAM Act of 2003") that does not meet the message transmission requirements of that act; or (2) assist in the origination of such messages through the provision or selection of addresses to which the messages will be transmitted.
- Equal Housing Opportunity. We are pledged to the letter and spirit of U.S. policy for the achievement of equal housing opportunity throughout the nation. We encourage and support an affirmative advertising and marketing program in which there are no barriers to obtaining housing because of race, color, religion, sex, handicap, familial status or national origin.
Privacy Policy
At ONE, we understand and respect your concerns about privacy and security, and will do our best to provide a convenient and safe online experience. This Privacy Policy describes what information we collect, how we may use that information, how we share that information, and how we protect that information on our Site. We may update this Privacy Policy at any time, and we therefore encourage you to check this section periodically for any changes.
What personal information do we collect?
Personal information is information about an identifiable individual, which includes name, address, email address, telephone number, and other information that identifies you. We may collect personal information from you directly or indirectly. For example, when you register for an Account, you are asked to submit your name, address, email address, telephone number, information regarding the type, price, location and features of your desired property, and other personal information. You may also voluntarily provide us personal information if you email us, inquire about a property, call us, complete an online survey, or otherwise respond to a request from us for information.
Even if you do not register with us, we may automatically collect certain information concerning your visit, such as your Internet Protocol (IP) address and browser information, which will allow us to track your use of the Site. Upon your return to the Site and/or subsequent registration, we will update your profile with your previous search history in order to create a more complete user profile. See section below entitled “What are cookies and web beacons?”
We may also use a third party to help us gather and analyze information about the areas that you visit on the Site to evaluate and improve the client experience and the convenience of the Site, and to help us analyze some or all of the information that you provide to us.
If we collect personal information from you, whether provided to us voluntarily or involuntarily, you are giving us permission, subject to the terms of this Privacy Policy, to use and disclose that information in any manner desired, including without limitation to contact you regarding the Services offered on the Site, to improve or enhance Site performance, to communicate to you about other matters that may be of interest to you, and to respond to any inquiries that you may initiate.
How do we use the information we collect?
When we collect information from you, we may use it for a number of purposes, including to:
- Identify your search preferences so that we can notify you of property listings and other information relating to our business that might be of interest to you;
- Invite you to participate in customer research;
- Measure the advertising effectiveness of our online and other advertisements and events;
- Respond to your comments and inquiries; and
- Help us understand Site activity and improve your use of our Site.
In order for us to maintain the accuracy of your personal information and improve our communication with you, we may also combine the information we collect with other public demographic information.
This Site is not directed to children under the age of 13. We do not collect or maintain personal information, via the Site or otherwise, from those we actually know are children under 13 years of age. If you are under 13, you should not submit any personal information to us. If you are the parent of a child under 13, please help us protect your child’s privacy by instructing them never to provide personal information on this Site or any other without your permission.
Who do we share your information with?
Information about our customers is important to our business. We are not in the business of selling personal information to unaffiliated third parties for their commercial use. Under certain circumstances and from time to time, we may share your personal information with third parties as set forth herein.
- In order to offer products and services to you consistent with the purposes identified in this Privacy Policy, we may pass along personal information submitted by you to one or more of our real estate brokers, agents or affiliates, who may use this information to contact you about our sales, leasing, financing and other services. We may also share your personal information with our partners and related companies in the real estate industry, including mortgage lenders, appraisers and real estate management companies, regarding any transaction or service that we think may be of interest to you.
- Owners and Sponsors.We may share your personal information with the owners and sponsors of listings on our Site if you are interested in a property. In addition, we may share your personal information with the owners and sponsors of other properties who may seek to sell or lease their properties through us.
- Service Providers.We may share certain personal information we collect about you with third parties who perform services for us or with whom we contract for the purposes described in this Privacy Policy. For example, we may use third parties to host the Site, operate certain of its features, send emails, print or send mailings, conduct customer research, and manage and analyze data and our advertising effectiveness. These third party service providers are given the information that they need to perform their designated functions and we do not authorize them to use or disclose your personal information for their own or any others' marketing purposes.
- Promotional Offers.Sometimes we send offers to selected groups of users on behalf of other businesses. When we do this, we do not give that business your name and address.
- Legal Requests.On rare occasions we may be required to disclose your information as is required by law pursuant to lawful requests such as subpoenas, court or agency orders, or as we may reasonably determine to be necessary to protect our rights or the rights of others, to avert harm to persons or property, or to enforce this Privacy Policy.
- Business Transfers.Your information may be transferred as an asset in connection with a merger or sale (including any transfer made as part of insolvency or bankruptcy proceedings) involving all or part of our businesses or as part of a corporate reorganization, stock sale or other change in corporate control.
What are cookies and web beacons?
To enhance your experience on the Site, we and some of our third party service providers use "cookies." Cookies are text files we place in your computer's browser to store your preferences. Cookies, by themselves, do not tell us your email address or other personally identifiable information unless you choose to provide this information to us by, for example, registering at our Site. However, once you choose to register with personally identifiable information, this information may be linked to the data stored in the cookie.
We use cookies to understand usage and to improve the content and offerings on the Site. For example, we may use cookies to personalize your experience on the Site (e.g., to recognize you by name when you return to the Site) and to save your password in password-protected areas. We also may use cookies to offer you products, programs or services.
"Web beacons" are small pieces of code placed on a web page to monitor the behavior and collect data about the visitors viewing a web page. For example, web beacons or similar technology can be used to count the users who visit a web page or to deliver a cookie to the browser of a visitor viewing that page. We may use web beacons or similar technology on the Site from time to time for this and other purposes.
In addition, when you visit the Site, third party vendors and advertisers also place or read cookies on your Internet browser. This is a common practice on the Internet; these cookies may be used to determine whether you have visited other web sites, to measure the effectiveness of advertising and links on other web sites, and to provide you with information of potential interest to you, among other purposes. This is not an exhaustive list of all uses of cookies on our Site.
Most Web browsers are set up to accept cookies. You can, however, set your browser to refuse all cookies or to indicate when a cookie is being sent. In addition, cookies can be easily and safely deleted from your system. See your browser's help section for instructions. Should you choose to disable any cookies associated with the Site, you will not be able to take full advantage of all the Site’s features, but you should be able to navigate the Site without difficulty.
How do we protect your information?
We have in place what we believe to be reasonable physical, electronic and managerial procedures to safeguard the personal information we collect and help prevent unauthorized access and use of such data. Unfortunately, no collection or transmission of information over the Internet can be guaranteed to be 100% secure, and therefore, we cannot guarantee or warrant the security of any such information.
It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer. Additionally, change your passwords often using a combination of letters and numbers, and make sure you use a secure web browser.
You can opt out of receiving promotional email from us by following the “unsubscribe” instructions at the bottom of any emails we may send you, by emailing us, or by following the links on our Site to remove yourself from our mailing list. Unless you open a new account, enter a contest, inquire about a property, contact us or otherwise subsequently sign up to receive newsletters, emails or personalized online advertisements, you will not receive anything further from us.
Contact Us
If you have questions regarding our Privacy Policy, or if you wish to update the personal information you have provided to us, you may do so by contacting us.
Updates and Effective Date
We reserve the right to make changes to our Privacy Policy from time to time for any reason. Such changes, modifications, additions or deletions shall be effective immediately upon posting, unless otherwise indicated. We have no duty or obligation to inform prior visitors that changes have been made, regardless of the scope and importance of the changes. We encourage you to periodically check back and review this Privacy Policy so that you always will know what information we collect, how we use it and to whom we disclose it. Your continued use of the Site after such changes are posted will be deemed to constitute your agreement to and acceptance of such changes.
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